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The Official Web Site of the State of South Carolina

The Department of Consumer Affairs is working remotely for the safety of our employees and customers. You can still file a complaint and submit applications for licensing online.

You can also email general questions to scdca@scconsumer.gov or leave a voicemail by calling (803) 734-0359. We will return calls and emails as soon as possible. Thank you for your patience!

For COVID-19 resources for businesses and consumers, visit the COVID-19 Resources page.

Reports

The DCA produces a number of reports that examine consumer protection trends. The agency uses this research to perform its mission, including to produce legislative recommendations, determine education and outreach initiatives and provide comments to state and federal agencies. 

Complaint Reports

General Report - A compilation of certain data received from consumer complaints filed with the Department, including top complaint and refunds categories and complaints received by county.

Homeowners Association Reports - A compilation of certain data from complaints involving homeowners associations (HOA) presented in a categorized, filterable and searchable format. The report is published annually on or before January 31st. 
 


Credit Counseling Reports

Consolidated information from the annual reports filed by credit counseling agencies with the Department.


Mortgage Reports

Mortgage Log - A compilation of certain data received annually from lenders, servicers, and brokers in the mortgage industry

Mortgage Fraud Report - A review of mortgage fraud, its impact in South Carolina and legislative and agency efforts to curb the crime.


State of Credit

Annual report offering insight into the current state of the consumer credit marketplace in South Carolina.


Scam Reports

Annual

  • 2017 Scam Report (PDF) - A compilation of data from scam reports filed with DCA in 2017, including top complaint types and money lost to scams.
  • Q1-Q2 2017 Scam Report (PDF) - A compilation of data from scam reports filed with DCA during the first two quarters of 2017, including top complaint types and money lost to scams.
  • 2016 Scam Report (PDF) - A compilation of data from scam reports filed with DCA in 2016, including top complaint types and money lost to scams.
  • 2015 Scam Report (PDF) - A compilation of data from scam reports filed with DCA in 2015, including top complaint types and money lost to scams.

Month-by-Month


Security Breach Reports

  • 2017 Security Breach Notice Report (PDF) - The information provided in the following report was compiled from the notification letters sent to SCDCA by companies and governmental entities reporting security breaches from January 2012 through December 2016.
  • 2016 Security Breach Notice Report (PDF) - The information provided in the following charts was compiled from the notification letters sent to SCDCA by companies and governmental entities reporting security breaches from January 2011 through December 2015.
  • 2015 Security Breach Notice Report (PDF) - The information provided in the following report was compiled from the notification letters sent to SCDCA by companies and governmental entities reporting security breaches from January 2012 through December 2014.
  • 2011 Security Breach Notice Report (PDF) - The information provided in the following charts was gathered from notification letters sent to SCDCA by companies and governmental entities reporting security breaches from July 2008 through July 2011.
     

Special ID Theft Reports


Additional Agency Reports can be viewed at the following links: