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The Official Web Site of the State of South Carolina

You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online can be submitted via mail for processing.  

Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to scdca@scconsumer.gov.

Recent News

Wed, 08/17/2022

COLUMBIA, S.C. – Have you seen a price for a car in an advertisement, only to get to the dealer and the price is completely different? That’s illegal. The South Carolina…

Mon, 08/08/2022

COLUMBIA, S.C. – The numbers are in. For the calendar year of 2021, the South Carolina Department of Consumer Affairs (SCDCA) received 3,977 complaints and saved/refunded…

Tue, 08/02/2022

COLUMBIA, S.C. – Consumers may be thinking about back-to-school shopping as summer ends and the South Carolina Department of Consumer Affairs (SCDCA) wants to make sure you get your money’s worth…

Thu, 06/09/2022

COLUMBIA, S.C. – Buying a car can be one of the most expensive decisions a consumer will ever make. From financing to fees, the process can be overwhelming. The South Carolina Department of…

Fri, 05/27/2022

COLUMBIA, S.C. – Temperatures are on the rise and scammers aren’t planning on taking any vacations this summer. Fraudsters always follow the headlines, which means some of the scams popping up are…

Tue, 03/01/2022

COLUMBIA, S.C. - Get your file boxes and digital devices ready because the South Carolina Department of Consumer Affairs (SCDCA) is celebrating National Consumer Protection Week (NCPW) and it's…

Thu, 02/24/2022

COLUMBIA, S.C. - After receiving consumer tips, investigating complaints and conducting standard compliance reviews related to motor vehicle dealers, the South Carolina Department of Consumer…

Wed, 01/19/2022

COLUMBIA, S.C. - The W-2 tax form deadline is January 31, 2022 so scammers know that tax time is around the corner. The South Carolina Department of Consumer Affairs (SCDCA) and the South Carolina…

Fri, 01/14/2022

COLUMBIA, S.C. - The news is filled with stories of long lines at in-person COVID testing sites across the country. Reports of limited supplies of at-home test kits have consumers headed online to…

Tue, 01/11/2022

COLUMBIA, S.C. - The South Carolina Department of Consumer Affairs (SCDCA) intervened to represent the interests of consumers as the Public Service Commission (PSC) evaluates a utility rate…

Wed, 12/22/2021

COLUMBIA, S.C. - The Public Service Commission (PSC) has finalized the order for Palmetto Wastewater Reclamation, Inc.'s (PWR) requested rate increase. The company serves sewer customers in…

Wed, 12/01/2021

COLUMBIA, S.C. — 64 consumers reported that when they went to file their tax returns this year, someone had already done it for them. This is probably the most common form of tax fraud and is the…