Ditch the Pitch
The Department is currently working at a limited capacity onsite. You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online should be submitted via mail for processing.
Department staff is available to assist with any questions at 800-922-1594 (toll free in SC) or 803-734-4200 8:30am until 5pm Monday through Friday, excluding State holidays. You can also email general questions to firstname.lastname@example.org.
Looking for the Identity Theft Unit to come to your community? Request a presentation (PDF).
When consumers report scams, it helps stop others from falling victim to the same scams. Education is central to the Department's mission and as such we are committed to educating consumers about the latest scams. Please take a moment to tell DCA if you've gotten a scam call, email, text, etc.-- even if you didn't fall victim to the scam.
"We are contacting you to collect on an outstanding debt. If you do not provide your account number to settle, we will have no other choice than to issue a warrant for your arrest."
"You owe $5,000 in credit card debt, but we'll take $1,000 RIGHT NOW as the final payment."
Be careful when receiving a debt collection call out of the blue. Our Debt Collection publication (PDF) provides helpful tips.
"I am an investigator with the Internal Revenue Service (IRS). My badge number is 12345. You owe money and it must be paid promptly through a pre-loaded debit card or wire transfer."
"Your grandson is in trouble and needs you to wire him money IMMEDIATELY!"
Be careful when someone calls you claiming to be from the IRS. Note that the IRS will never call to demand immediate payment, nor will the agency call about taxes owed without first having mailed you a bill. This SCDCA spotlight on Tax Time Safety Tips (PDF) provides items to look out for.
You receive an email or text message saying:
"Your credit card ending in xxxx-xxxx-xxxx-1234 has been locked due to suspicious activity. Please call 800-123-4567 immediately to discuss the matter with a representative. If lines are busy, please leave your full name, date of birth and full social security number and someone will return your call."
"We need to confirm/verify/update your account information"
Be careful when asked to provide personally identifiable information (PII) to an unknown party. Conduct a little research to find out how legitimate the message actually is. This SCDCA spotlight on phishing scams (PDF) sheds a little more light on the matter.