Ditch the Pitch
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to email@example.com.
COLUMBIA, S.C. – The South Carolina Department of Consumer Affairs (SCDCA) has finalized the consumer education and disclosure documents for the new regulation on the marketing and sale of renewable energy, including solar. The regulation’s requirements are aimed at combatting bad business practices and helping consumers make an informed decision.
Both documents must be given to a consumer before they purchase a renewable energy system, educating them about their rights and responsibilities under the law and important terms of the contract. The highlights of the documents include:
Considering solar? SCDCA encourages consumers to background a business before signing on the dotted line. Consumers should visit SCDCA’s website for links to licensing agencies and to check complaints. Simply go to www.consumer.sc.gov and click “How Do I…” then “Background a Business?” Consumers can also file complaints against solar businesses via the website. Click “How Do I…” then the “File a Complaint?” option.
The South Carolina Department of Consumer Affairs aims to protect consumers from inequities in the marketplace through advocacy, complaint mediation, enforcement and education. To file a complaint or get information on consumer issues, visit www.consumer.sc.gov or call toll-free, 1 (800) 922-1594.