Ditch the Pitch
You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online can be submitted via mail for processing.
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to scdca@scconsumer.gov.
COLUMBIA, S.C. - The South Carolina Department of Consumer Affairs (SCDCA) is urging consumers to guard against tax-time identity theft during Tax Fraud Awareness Week. The tips below will help consumers protect their refund and personal information this tax season:
• File early. File as early as possible. Identity thieves use consumer information to file tax returns and steal refunds before the individual files.
• Use a legitimate tax preparer. Consumers should make sure their preparer is reputable, licensed and has a Preparer Tax Identification Number from the IRS. Visit www.irs.gov or call (800) 906-9887 to see if you qualify for free tax prep services provided by IRS-certified volunteers. For more tips on how to choose a tax professional, click here.
• E-file in safety. When filing online, use anti-virus software and ensure the computer is connected to a secure internet connection. Do not use public Wi-Fi. There are several websites that allow taxpayers to prepare and file their taxes for free, such as the IRS Free File program.
• Watch out for IRS imposter scams. Fraudsters often pose as the IRS to scare and trick you into disclosing personal information or sending them money. The IRS will not call about taxes without sending a notice through the mail first. Report IRS imposter scams to the Treasury Department.
For more information on tax fraud and scams, visit SCDCA's Scam page. Consumers who believe they are the victim of a security breach, scam or identity theft are encouraged to seek guidance from SCDCA's Identity Theft Unit. Call (844) TELL DCA (835-5322) or fill out an ID Theft Intake form by visiting consumer.sc.gov and clicking on Report Identity Theft.
About SCDCA
The South Carolina Department of Consumer Affairs aims to protect consumers from inequities in the marketplace through advocacy, complaint mediation, enforcement and education. To file a complaint or get information on consumer issues, visit consumer.sc.gov or call toll-free, 1 (800) 922-1594.