Ditch the Pitch
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to firstname.lastname@example.org.
COLUMBIA, S.C. – The South Carolina Department of Consumer Affairs (SCDCA) is releasing the 2024 Homeowners Association (HOA) Complaint Report. The Report is a compilation of data from complaints received January 1, 2023, through December 31, 2023. Some of the highlights include:
SCDCA will offer a free webinar “2024 HOA Complaint Report” on Wednesday, February 7 at 10:30 a.m. The webinar will go over the complaint report, the types of complaints received, complaint trends and the department’s role in collecting complaint data. Register here to watch/listen from any computer or smartphone.
Changes to state law in 2018 require SCDCA to collect certain data from complaints involving homeowners’ associations and report it annually. The report is presented in a categorized, filterable and searchable format and can be viewed in its entirety by visiting consumer.sc.gov and clicking on News, then Reports.
SCDCA processes and mediates consumer complaints against businesses regulated by DCA, refers complaints that fall within another agency’s jurisdiction and mediates those complaints against businesses that are unregulated. To file a complaint, visit our website and click “How Do I…” then the “File a Complaint?” option.
Established in 1974, DCA has nearly fifty years of experience in protecting South Carolina consumers while recognizing those businesses that act honestly and fairly. Cultivating a marketplace comprised of well-informed consumers and businesses prevents deceptive and unfair business practices, allows legitimate business activity to flourish, resulting in the promotion of competition and a healthier economy.