Ditch the Pitch
You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online can be submitted via mail for processing.
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, exclusing State holidays. You can also email general questions to firstname.lastname@example.org.
The Registered Creditors Program includes filings for Consumer Credit Grantor Notification (including rent-to-own), Maximum Rate Schedules (including credit card disclosures), and Motor Vehicle Dealer Closing Fees. Please see the Filing Instructions and Flowchart below, along with each program's individual page, for additional information on filing requirements.
*Please note the Department's new physical address is 293 Greystone Blvd., Ste. 400 | Columbia, SC | 29210*
**Mailings may still be sent to PO Box 5757 | Columbia, SC | 29250-5757**
Annual renewal begins November 1 and ends January 31, but initial filings and updates may be made anytime during the year.
Filings expire January 31 of each year.
To avoid a late penalty, all renewal filing forms and fees must be submitted online or postmarked by January 31.
The Registered Creditors Filing & Renewal Webinar is now available for viewing on the Department's YouTube page! The webinar provides an overview of the filing process and explains terminology specific to registered creditors.
Registered Creditors Webinar FAQs (PDF)
Registered Creditors Filing Instructions (PDF)
Registered Creditors Filing Flowchart (PDF)
Terminology and Filing Assistance (PDF)
Registered Creditor filings may be made using DCA's new Online Licensing System.