You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online can be submitted via mail for processing. Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to scdca@scconsumer.gov. 

Passkeys: What They Are and The Benefits of Using Them

 

Some websites and applications are replacing passwords with passkeys. Passkeys are a form of multifactor authentication that allow you to sign into an account or application without typing a password. Instead, you use biometrics (like facial recognition) or a PIN to verify you are the owner of the account. 

Benefits of Passkeys

  • No forgotten passwords.
  • Easy to use and can be faster than typing a password.
  • Requires access to the device.
  • Resistant to phishing attacks. Passkeys only work on the specific website or app where you created them. If a scammer creates a fake website to trick you, your device will know and the passkey will not work.
  • Reduces the risk of account takeover. Since access to the account is tied to possession of your device a hacker cannot log in and take control. 
  • They use encrypted information which increases the level of security.

How Do Passkeys Work?

They use two sets of encrypted keys to confirm your device is in your control. A private key is secured on your device, while a public key is registered with the website or application. When you try to sign in, your device uses your biometrics or a PIN? to unlock the private key. This information acts like a digital key, proving that your device has permission to access your account. 

Using a Passkey

Most apps and websites that support passkeys will ask if you want to create a passkey when you log in. You can also check if the option is available by going to the account settings. When you set up a passkey, you will use your device’s PIN, face scan, or fingerprint to access your account. This information is stored on your device and can be synced to other devices. Sometimes you might also need to scan a QR code or “approve” the sign-in from a device you already use.

Additional Information

Your device will need to be using an operating system and/or browser that supports passkeys. You can learn about different requirements and security features by visiting the links below:

Checkout SCDCA’s Cybersecurity Basics (PDF) pamphlet and the Passwords and Passkeys Webinar (YouTube) for more information on protecting your devices and accounts.