Ditch the Pitch
We are closed Friday, September 30, 2022. You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online can be submitted via mail for processing.
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to email@example.com.
COLUMBIA, S.C. - After receiving consumer tips, investigating complaints and conducting standard compliance reviews related to motor vehicle dealers, the South Carolina Department of Consumer Affairs (SCDCA) is sounding the alarm on several misleading and deceptive motor vehicle dealer practices. The concerns are covered in a memo sent to all auto dealers in South Carolina. SCDCA wants consumers to know what to beware of when shopping for a car:
Consumers who run into any of the above issues may file a complaint with SCDCA, visit consumer.sc.gov and click “How Do I…”and choose “File a Complaint?” from the drop-down menu. SCDCA encourages consumers to do their homework when getting ready to buy a vehicle. SCDCA's Auto Guide for Consumers provides tips for navigating the car buying process. Consumers can also look up and compare dealer closing fees by going to https://consumer.sc.gov/licensee-lookup.
SCDCA is releasing an updated Auto Dealer Guide that is available to download. The Auto Dealer Guide gives an overview of various consumer protection laws and is meant to assist auto dealers in complying with those laws.
The South Carolina Department of Consumer Affairs aims to protect consumers from inequities in the marketplace through advocacy, complaint mediation, enforcement and education. To file a complaint or get information on consumer issues, visit consumer.sc.gov or call toll-free, 1 (800) 922-1594.