Ditch the Pitch
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to firstname.lastname@example.org.
COLUMBIA, S.C. - The South Carolina Department of Consumer Affairs (SCDCA) is announcing the roll out of a new regulation on the marketing and sale of renewable energy, including solar. The law addresses common trends gleaned from the nearly 200 solar complaints received by SCDCA from 2014-2020. The regulation's requirements are aimed at combatting bad business practices and helping consumers make an informed decision. Highlights include:
Effective August 28th
SCDCA will offer a free webinar “Solar Requirements for Businesses”on Tuesday, June 15 at 2:00pm. SCDCA Administrator and Consumer Advocate Carri Grube Lybarker will speak about the types of solar complaints received, the new regulation, and general laws applying to the solar industry. Register here to watch/listen from any computer.
Considering solar? SCDCA encourages consumers to background a business before signing on the dotted line. Consumers should visit SCDCA's website for links to licensing agencies and to check complaints. Simply go to www.consumer.sc.gov and click “How Do I…”then “Background a Business?” Consumers can also file complaints against solar businesses via the website. Click “How Do I…”then the “File a Complaint?”option.
The South Carolina Department of Consumer Affairs aims to protect consumers from inequities in the marketplace through advocacy, complaint mediation, enforcement and education. To file a complaint or get information on consumer issues, visit www.consumer.sc.gov or call toll-free, 1 (800) 922-1594.