Ditch the Pitch
The Department is currently working at a limited capacity onsite. You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online should be submitted via mail for processing.
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to firstname.lastname@example.org.
COLUMBIA, S.C. – Getting free merchandise delivered straight to your door may seem like a great deal but what if you didn’t expect it and don’t know who it came from? Or did you make an online order and the product that arrived was completely different than what you ordered? The South Carolina Department of Consumer Affairs (SCDCA) wants consumers to be aware of these types of “brushing” scams.
A “brushing” scam is when merchandise is delivered by large online retailers, like Amazon or eBay, that host third-party sellers. The third-party seller will send merchandise to unsuspecting consumers and then write themselves a five-star review on their online store in the consumer’s name. Here are some tips if unexpected packages start showing up on your doorstep:
Receive the wrong product? If you DID order something online, received the wrong product but still want what you ordered, immediately contact the seller and the company who completed the order. If you don’t get help from them, you can dispute the charge with your credit card company and file a complaint against the business with SCDCA.
Receive mystery seeds in the mail? This bizarre form of a brushing scam is happening more and more across the nation. If you receive an unexpected shipment of seeds, contact Clemson University’s Department of Plant Industry at (864) 646-2150, email@example.com or submit a report online. For more information about mystery seed shipments, click here.
The South Carolina Department of Consumer Affairs aims to protect consumers from inequities in the marketplace through advocacy, complaint mediation, enforcement and education. To file a complaint or get information on consumer issues, visit www.consumer.sc.gov or call toll-free, 1 (800) 922-1594.