Ditch the Pitch
The Department is currently working at a limited capacity onsite. You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online should be submitted via mail for processing.
Department staff is available to assist with any questions at 800-922-1594 (toll free in SC) or 803-734-4200 8:30am until 5pm Monday through Friday, excluding State holidays. You can also email general questions to email@example.com.
COLUMBIA, S.C. – The South Carolina Department of Consumer Affairs (SCDCA) reminds interested parties, including consumers, the deadline to file comments on the agency’s Notice of Drafting new regulations for the sale or lease of solar panels is Monday, February 3, 2020 at 5 p.m. The regulations will provide consumer protection guidelines which, at a minimum, will include appropriate disclosures sellers and lessors must provide consumers. Those interested in filing comments should send their views in writing to:
Kelly Rainsford, Deputy of Regulatory Enforcement
South Carolina Department of Consumer Affairs
P.O. Box 5757, Columbia, S.C. 29250
SCDCA and the Office of Regulatory Staff (ORS) held a forum open to the public on Thursday, January 9, 2020 where attendees presented their views on potential topic areas for inclusion in the regulation. The information gathered during the forum and written comments received will help shape SCDCA’s proposed regulation. An additional opportunity to present comments will be provided once the proposed regulation is released.
SCDCA processes and mediates consumer complaints against businesses regulated by DCA, refers complaints that fall within another agency’s jurisdiction and mediates those complaints against businesses that are unregulated. To file a solar complaint, visit our website and click “How Do I…” then the “File a Complaint?” option.
The South Carolina Department of Consumer Affairs aims to protect consumers from inequities in the marketplace through advocacy, complaint mediation, enforcement and education. To file a complaint or get information on consumer issues, visit www.consumer.sc.gov or call toll-free, 1 (800) 922-1594.