Ditch the Pitch
You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online can be submitted via mail for processing.
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to scdca@scconsumer.gov.
COLUMBIA, S.C. - In the wake of news that Toys R Us is closing, the South Carolina Department of Consumer Affairs (SCDCA) is encouraging consumers to know their rights when it comes to gift cards.
Though gift cards are viewed as a more personal gift alternative than cash, there are details consumers should consider before spending hard-earned money on them:
In the case of Toys R Us, consumers have until April 15 to spend their unused cards. The final word of caution is to spend the remaining balance carefully. Since the store is closing, there will be no returns of unwanted products.
About SCDCA
The South Carolina Department of Consumer Affairs aims to protect consumers from inequities in the marketplace through advocacy, complaint mediation, enforcement and education. File a Complaint or call toll-free, 1-800-922-1594, to get information on consumer issues.