Ditch the Pitch
You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online can be submitted via mail for processing.
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, exclusing State holidays. You can also email general questions to firstname.lastname@example.org.
The Consumer Credit Counseling Act requires that organizations providing or offering the following services, and certain employees of the organizations, must be licensed:
Receiving money from a consumer to distribute it among the consumer's creditors; (Debt Management Plans)
Improving or offering to improve a consumer's credit record, history, or rating; (i.e. Credit Repair, etc.)
Negotiating to defer or reduce a consumer's obligations with respect to credit extended by others. (Debt Negotiation/ Settlement, Foreclosure Assistance, etc.)
The licensing renewal cycle runs from September 1st through December 1st.
Licenses issued before August 31st are valid on receipt through December 31st this year. Licenses issued after August 31st are valid through December of the following year.
*Please note the Department's new physical address is 293 Greystone Blvd., Ste. 400 | Columbia, SC | 29210*
**Mailings may still be sent to PO Box 5757 | Columbia, SC | 29250-5757**
Forms (Initial Licensing & Renewals)
Instructions on How to Print Credit Counseling Organization Certificates (PDF)
FALL WEBINAR INFO:
Credit Counseling Debt Collection Update Webinar - 11/30/2022
View consolidated information from the annual reports filed by credit counseling agencies with the Department.