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You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online can be submitted via mail for processing.

Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to scdca@scconsumer.gov. 

 

Fight Tax ID Theft: Tips to Protect Your Refund

Fri, 02/08/2019

COLUMBIA, S.C. - The South Carolina Department of Consumer Affairs (SCDCA) is urging consumers to guard against tax-time identity theft. The tips below will help consumers protect their refund and personal information this tax season:

•    File early. File as early as possible. Identity thieves use consumer information to file tax returns and steal refunds before the individual files.
•    Watch out for IRS imposter scams. Fraudsters often pose as the IRS to scare and trick you into disclosing personal information or sending them money. The IRS will not call about taxes without sending a notice through the mail first. Report IRS imposter scams to the Treasury Department.
•    Use a legitimate tax preparer. Tax preparers handle a lot of sensitive personal information. Consumers should make sure their preparer is reputable, licensed and has a Preparer Tax Identification Number from the IRS. Visit www.irs.gov or call (800) 906-9887 to see if you qualify for free tax prep services provided by IRS-certified volunteers.
•    E-file in safety. When filing online, use anti-virus software and ensure the computer is connected to a secure internet connection. Do not use public Wi-Fi. There are several websites that allow taxpayers to prepare and file their taxes for free, such as the IRS Free File program.

Victims of tax identity theft may receive a letter from the IRS regarding unreported income or a notice that a tax return has already been filed in their name. Consumers who believe they are the victim of a security breach, scam or identity theft are encouraged to seek guidance from SCDCA's Identity Theft Unit. Call (844) TELL DCA (835-5322) or fill out an ID Theft Intake form by visiting our website and clicking on Report Identity Theft.

About SCDCA
The South Carolina Department of Consumer Affairs aims to protect consumers from inequities in the marketplace through advocacy, complaint mediation, enforcement and education. To file a complaint or get information on consumer issues, visit our website or call toll-free, 1 (800) 922-1594.