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The Official Web Site of the State of South Carolina

The Department of Consumer Affairs is working remotely for the safety of our employees and customers. You can still file a complaint and submit applications for licensing online.

You can also email general questions to or leave a voicemail by calling (803) 734-0359. We will return calls and emails as soon as possible. Thank you for your patience!

For COVID-19 resources for businesses and consumers, visit the COVID-19 Resources page.

COVID-19 Resources

SCDCA Working Remotely

For Businesses:

Interim Guidance for Businesses (PDF) (Added 6/1/2020) - Guidance from SCDCA regarding the implementation of business activities during the COVID-19 pandemic, including payment or performance deferrals and modifications.

Modified Filing Deadlines (PDF) - The Department expects that the response to COVID-19 may mean many licensees will be unable to meet the normal filing deadlines for renewals and reports.

Mortgage Broker Guidance on Remote Work/Mortgage Log Submission (PDF) (Updated 5/28/2020) - Guidance from SCDCA regarding working remotely from unlicensed locations and the deadline for submission of the 2019 mortgage log. This is the Department’s guidance on these two issues.

Interim Guidance for Pawnbrokers (PDF) - Guidance from SCDCA regarding steps to be taken by pawnbrokers temporarily closed in response to COVID-19.

SBA Loan Scams - The FTC gives "dos and don'ts" to help small businesses stay clear of small business loan scams.

SC Department of Commerce - Small Business Resources

For Consumers:

Coronavirus Scams Webinar (Youtube) - A 15-minute webinar warning of the different types of scams SCDCA is hearing about because of coronavirus and how to keep your information safe.

How to Spot a Scammer - COVID-19 Edition (PDF) - Common COVID-19 scams and the red flags.

Look out Coronavirus Scams - A press release warning of some scams that are popping up during the coronavirus pandemic.

Mortgage Relief through the CARES Act (PDF) - The CARES Act allows certain types of mortgage loan relief because of the COVID-19 crisis. Here are the basics.

Reservation Refunds (PDF) - Here's what you need to know about cancelling your hotel reservations and property rentals due to travel restrictions or the declared State of Emergency.

SC Supreme Court - Links to orders suspending evictions and foreclosures.

Student Loan Relief through the CARES Act (PDF) - The CARES Act allows certain types of student loan relief because of the COVID-19 crisis. Here are the basics.