Ditch the Pitch
At this time, you can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online should be submitted via mail for processing.
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to scdca@scconsumer.gov.
For COVID-19 resources for businesses and consumers, visit the COVID-19 Resources page.
Prior to charging a closing fee (sometimes referred to by other terms such as doc fee, doc prep fee, administrative fee, processing fee), a motor vehicle dealer must provide written notice to the S.C. Department of Consumer Affairs of the maximum amount of a closing fee the dealer intends to charge.
*Please note the Department's new physical address is 293 Greystone Blvd., Ste. 400 | Columbia, SC | 29210*
**Mailings may still be sent to PO Box 5757 | Columbia, SC | 29250-5757**
Memo Re: Motor Vehicle Closing Fee Analysis for Reasonableness (12/20/2019) (PDF)
Memo Re: Annual Filing of Motor Vehicle Closing Fee (12/12/2017) (PDF)
A motor vehicle dealer must file its proposed closing fee and pay the registration fee before January 31st of each year.
Maximum Rate Schedules - Be sure to use the Credit Sales Form.
For a list of current closing fees by company, please see our Licensee Lookup page.