Ditch the Pitch
You can file a complaint and submit applications for licensing online. Filings you do not wish to make, or that are not available, online can be submitted via mail for processing.
Department staff is available to assist with any questions at (800) 922-1594 (toll free in SC) or 803-734-4200 8:30 a.m. until 5 p.m. Monday through Friday, excluding State holidays. You can also email general questions to scdca@scconsumer.gov.
Prior to charging a closing fee (sometimes referred to by other terms such as doc fee, doc prep fee, administrative fee, processing fee), a motor vehicle dealer must provide written notice to the Department of the maximum amount of a closing fee the dealer intends to charge. The required filing documents vary based on the dollar amount filed.
NOTE: The Department relies on the accuracy and good faith of the information provided for closing fees in excess of $225.00. We may, however, access the dealer's books, accounts, and records to verify the information provided with the filing and determine if the dealer is in compliance with the disclosure provisions of the closing fee statute. Thus, even if the Department permitted a dealer to charge a closing fee in excess of $225.00 previously, the Department could require refunds to consumers if portions of the closing fee are found to be unreasonable upon further investigation.
Notice of Closing Fee Form (PDF) **Updated June 2023**
Notice of Closing Fee Addendum (PDF) **Updated June 2023**
Maximum Rate Schedules - Be sure to use the Credit Sales Form.
For a list of current closing fees by company, please see our Licensee Lookup page.